SMS Terms & Conditions
Last updated: August 2026
1. Program Description
Tungco, Inc. (“Tungco,” “we,” “us,” or “our”) offers a text messaging program that allows us to communicate with customers, suppliers, and business contacts by SMS regarding orders, shipments, quotes, account service, scheduling, and related customer support matters.
2. Consent to Receive Messages
By providing your mobile phone number to Tungco — through a form on our website, in written correspondence, during a phone call, or in the course of doing business with us — and by affirmatively opting in, you consent to receive text messages from Tungco at that number.
Consent to receive text messages is not a condition of purchasing any goods or services from Tungco.
You represent that you are the subscriber of the mobile number provided, or that you are authorized to provide consent on behalf of the subscriber. If your mobile number changes, please notify us so we can update our records.
3. Types of Messages
Messages you may receive include order confirmations, shipment and delivery updates, quote and pricing follow-ups, scheduling and appointment coordination, account service notifications, and responses to inquiries you have initiated.
4. Message Frequency
Message frequency varies based on your interactions with Tungco and the status of your orders or inquiries.
5. Message and Data Rates
Message and data rates may apply. Your mobile carrier’s standard messaging and data charges will apply to all messages sent to and from Tungco. Please contact your wireless provider for details about your plan.
6. How to Opt Out
You may cancel text messages from Tungco at any time. Reply STOP to any message you receive from us. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further text messages from us.
If you want to rejoin, sign up as you did originally or reply START, and we will resume sending messages to you.
Opting out of text messages does not opt you out of other forms of communication, such as email or phone calls.
7. How to Get Help
Reply HELP to any message for assistance, or contact us at [email protected] or 270-825-0000.
8. Supported Carriers and Delivery
Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Tungco. Carriers are not liable for delayed or undelivered messages.
Tungco is not responsible for any delays, failures in delivery, or other issues relating to the transmission or receipt of text messages. Message delivery may be affected by factors outside our control, including carrier network conditions, device settings, and service coverage.
9. Privacy
We respect your privacy. Information you provide in connection with this messaging program will be handled in accordance with our Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service and messaging platform providers, solely for the purpose of delivering these messages. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
10. Changes to These Terms
We may update these SMS Terms & Conditions from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued participation in the messaging program after changes are posted constitutes acceptance of the revised terms.
11. Contact Us
Tungco, Inc.
3955 Anton Rd.
Madisonville, KY 42431
[email protected]
270-825-0000
